Terms of Service
Effective date: November 12, 2026 · Leer en español
1. Who we are
Trading Arena ("Trading Arena", "we", "us") is a service provided by Altaros LLC, a limited liability company organized in the State of New Mexico, USA, with its address at 407 Lincoln Road, Suite 12N, Miami Beach, FL 33139, USA. Contact: support@arenapit.com. By creating an account or using the service you accept these Terms, the Privacy Policy and the Refund Policy.
2. What Trading Arena is
Trading Arena is an entertainment and learning platform where players compete by trading demo accounts with simulated funds. No real money is invested in the markets, no real money is at risk and no cash prizes are paid. Prizes are virtual only (crowns, Arena Coins, XP, achievements, titles and cosmetic items). Taking part in competitions is free.
3. Not financial advice
Nothing on Trading Arena is investment, financial, tax or legal advice, or a recommendation to buy or sell any instrument. Results on demo accounts do not guarantee results with real money. Trading real markets with leverage carries a high risk of loss.
4. Eligibility and your account
- You must be at least 18 years old and legally able to accept these Terms.
- One person, one account. Your registration details must be accurate; disposable email addresses are not allowed.
- You are responsible for keeping your password confidential and for the activity on your account.
- To compete we assign you a demo account with a third-party broker. Its credentials are personal and you must not share them.
5. Competitions
Each competition has its published rules (format, duration, simulated capital and leverage, minimum number of players, prize table). Rankings are calculated from the demo account data. We may cancel or postpone a competition (for example, if it does not reach the minimum number of players, or because of a technical or broker failure). Our decision on rankings and prizes is final, except for a manifest error, which we will correct.
6. Virtual currencies and items
- Crowns are the premium currency: they can be bought with real money or earned in competitions. Arena Coins (AC) are earned by playing and cannot be bought.
- Both are a limited, personal, revocable and non-transferable licence to use content within Trading Arena. They are not money, have no value outside the service, earn no interest and cannot be exchanged for money, withdrawn, sold or transferred to other users.
- Prices are shown before you pay, in the currency shown at checkout, including taxes where applicable. Payments are processed by Stripe.
- Cosmetic items are bought directly; we never sell boxes or packs with random contents.
- We may adjust prices, catalogues, and balances that result from errors, fraud or abuse.
7. Performance certificates
Certificates summarise your result in a demo-account competition. They are a recognition within Trading Arena: they do not certify any professional, regulatory or financial qualification and do not prove results with real money. Each one has a public verification code that shows your name and result.
8. Prohibited conduct
You must not: hold several accounts or share one; coordinate with other players to manipulate results; exploit bugs in the service or the broker; use unauthorised bots or automation; impersonate others; use offensive names or content; or try to access other people's systems or data. We may void results, remove virtual prizes, and suspend or close accounts that break these rules.
9. Intellectual property
The service, its brand, design, software and content belong to Altaros LLC or its licensors. We grant you a limited licence to use it for personal, non-commercial purposes.
10. Availability and third-party services
The service is provided "as is" and "as available". We rely on third parties (broker, hosting, payment and email providers) and are not responsible for their failures or for the market data they provide.
11. Limitation of liability
To the extent permitted by law, our total liability to you is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect damages or for losses from trading with real money outside Trading Arena. Nothing in these Terms limits the rights you have under the consumer laws of your country of residence.
12. Closing your account
You can close your account at any time by writing to support@arenapit.com from your account email. When you close it you lose any unused virtual balances, without refund except as set out in the Refund Policy. If we shut down the service, we will give at least 30 days' notice.
13. Governing law
These Terms are governed by the laws of the State of New Mexico, USA. If you are a consumer in the EU or the UK, you keep the protection of the mandatory laws of your country and may bring claims before its courts. These Terms are published in English and Spanish; if they differ, the English version prevails.
14. Changes
We may change these Terms. We announce material changes by email or in the app 15 days in advance; if you keep using the service after that, you accept them.